Get ready for your call

How to prepare for your Virtual Risk Assessment


Now that you've booked your Virtual Risk Assessment we've got a few steps to cover before your call.

Before your session:

  1. Book your session via or
  2. Add the session to your calendar (via the confirmation email)
  3. Read the disclaimer below
  4. Download the Sightcall app on your smartphone
    iOS App store
    Google play store
    Huawei store

On the day:

  1. Be ready at your preferred site where you'd like the assessment to take place.
  2. Bring others who you'd like to be a part of the call with you.
  3. Charge your phone to 100%, as the call may use a significant amount of battery
  4. We highly recommend that you use headphones to allow use of your phone during the discussion.

Starting your call:

  1. At the scheduled time, you will receive a text or if we do not have your phone number, an email with a link to start your session from your smartphone.
  2. Once your assessment commences, we'll connect with you and add the risk consultant as a third member of the call.
  3. During the assessment the video will be recorded, snapshots and annotations may be taken to form part of the report that we will provide to you. The consultant will ask a series of questions about your workplace and the strategies you have in place to manage risk.
  4. Following the assessment you'll receive a report detailing the findings and access to a copy of the recording for review.

Problems and troubleshooting:

For support or questions, contact us here or on 1300 164 884 (Office Hours Mon-Fri: 9:00-17:00 AEST) Calls from mobiles, public telephones or hotel rooms may attract additional charges.

Disclaimer - Virtual risk assessment

The recommendations and observations contained in your risk assessment are based only upon the information available to Mitti at the time the assessment was completed and may not be comprehensive.  Before acting on any information contained within this assessment or in recommendations made, Mitti advises you to consider the appropriateness of the information having regard to your objectives, financial situation, legal obligations, and needs.  All statements made in this assessment are made in good faith however, Mitti does not give any warranty as to the accuracy, reliability, completeness or use of information contained within this assessment and, except for any liability under statute which cannot be excluded, Mitti, its directors, employees and their representatives do not accept (1) any responsibility for updating or correcting any statements made in this assessment and (2) any liability (whether arising in contract, or tort, or negligence or otherwise) for any error, misrepresentation or omission contained in the risk assessment or for any resulting loss, damage, cost or expense (whether direct, indirect, consequential or otherwise) incurred or suffered by its recipient or any other person.

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© 2020 Mitti Insurance

Mitti Insurance Pty Ltd (Mitti) (ABN 56 640 574 385, AR 001282637) is an Authorised Representative of QBE Insurance (Australia) Limited (QBE) (ABN 78 003 191 035 AFSL 239545).

Mitti Insurance Pty Ltd is a related body corporate of QBE Insurance (Australia) Limited and SafetyCulture Insurance Pty Ltd (ACN 640 745 893)

QBE are a public listed company and listed on the Australian Stock Exchange.