When you join a Mitti call and click start video, you will be prompted to enable your camera and mic for use during a call. Please be sure to select Allow.

allow camera access modal

allow microphone access modal

If you accidentally declined camera permissions, you will need to go through a few steps to re-enable a blocked camera or mic.

camera blocked error message

microphone blocked error message

How to re-enable a blocked Camera or Mic

Watch Video

Step 1: Tap the lock icon in the top left corner or address bar

Step 2: Open Site Settings

Step 3: Tap Clear & Reset

Step 4: Now reload the web page by clicking on the link in email or SMS and be sure to select Allow when prompted to enable camera and microphone.

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© 2021 Mitti Insurance

Mitti Insurance Pty Ltd (Mitti) (ABN 56 640 574 385, AR 001282637) is an Authorised Representative of QBE Insurance (Australia) Limited (QBE) (ABN 78 003 191 035 AFSL 239545).

Mitti Insurance Pty Ltd is a related entity of QBE Insurance (Australia) Limited.