Getting setup with insure.mitti

Activating your Account

1.       Activation Email       

You will receive an email requesting activation of your account from noreply@mitti.com.au

Click the hyperlink to activate your Portal account and set your password.

The activation email is valid for 10 days only. Please contact us if this email has expired.

Note: Please ensure you browser is Google Chrome for the best user experience.

2.       Set your Password

Enter the password you wish to set for the Quote and Bind Platform

Note: Your password should be more than 8 characters and not be a commonly known or compromised password (eg. Password123). For more information see the NIST Guidelines.

3.       Log In

You can also reach the login screen via https://portal.mitti.com.au, or www.mitti.com.au and click the ‘get a quote’ button

Forgotten your Password?

1. Click ‘Forgot Password’

Enter your first name, last name and email address. Click the ‘submit’. You will receive a confirmation message on screen.

2. Activation Email

You will receive an email to reset your password. Please follow the ‘Activating your Account’ steps above to reset your password.

The Portal Home screen

Here you can:

-          Create a quote

-          Search existing Quotes

-          Search existing Policies

-          See a list of Latest Quotes

Create a new quote

All the proposal information is captured across 4 screens - one for each section of cover.

There are over 2,000 Occupations listed, of which approximately 1,400 will auto-rate.

Help text is shown throughout the journey to help you with any queries you may have. Otherwise reach out to hello@mitti.com.au if you require any further assistance.

Quote Summary Screen

This screen summarises the premium for each section, from here you can:

-          Change the excess for each section of cover

-          Switch the section of cover on and off

-          Click Back to edit the details provided

-          Return to the previous screen to edit the details

-          Download a copy of the quote

-          Go to the next screen to Bind Cover

Note: The Print/Download Proposal button will launch a new window. Please allow pop-ups for this window.

Bind Screen

This screen will allow you to bind cover with Mitti and add any interested parties.

Interested Parties can be added for each section, building or vehicle.

The continue button will become active when you have read and ticked the box to confirm you agree to the declaration statement.

Refer to an Underwriter

When a quote requires referral to an underwriter, the following Referral Details screen will display

Complete the Insured’s details, including any trading or additional names

Mandatory fields*:

• Legal name of Insured
• Pre-filled from previous screens
• Address
• Additional Comments
• Provide any details that may assist with assessment of the Referral
• Return to the previous screen to edit the details
• Click to Upload Documents that could assist with assessment of the risk up to 10MB in file size
• E.g. CV/Resume, Company Profile, Claim details, Risk Management procedures, completed proposal form, expiring schedule/details etc
• Click to submit the Referral for review
• You will receive the following confirmation that your Referral has been successfully submitted.
• An underwriter will assess and provide a response within 24 hours, on the next business day
• Your submission will have a ‘Referred’ status 

Approved Quotes

When a Referred quote has been approved and quoted, the Status of quote will change to ‘Quoted’. The underwriter may also issue the quote to you via email.

Click the Details icon to open the proposal page

To view the Quote Summary you have two options.

Click SUMMARY at the top left of the proposal screen

OR

Scroll to the bottom of the page and click Review your quote button

Search for an existing quote

To see your quotes click ‘Quotes’.

You can search for an existing quote using the following parameters:

-          Quote Number

-          Insured Name

-          Quote Registration Data

-          Created by = the broker who created the quote

Or leave blank to see all your quotes.

Search for an existing policy

To see your quotes click ‘Quotes’.

You can search for an existing quote using the following parameters:

-          Quote Number

-          Insured Name

-          Quote Registration Data

-          Created by = the broker who created the quote

Or leave blank to see all your quotes. ­