Getting setup with insure.mitti
Welcome to Mitti. Below is a guide to getting set up on the platform.
Activating your Account
1. Activation Email
You will receive an email requesting activation of your account from noreply@mitti.com.au
Click the hyperlink to activate your Portal account and set your password.
The activation email is valid for 10 days only. Please contact us if this email has expired.
Note: Please ensure you browser is Google Chrome for the best user experience.
2. Set your Password
Enter the password you wish to set for the Quote and Bind Platform
Note: Your password should be more than 8 characters and not be a commonly known or compromised password (eg. Password123). For more information see the NIST Guidelines.
3. Log In
You can also reach the login screen via https://portal.mitti.com.au, or www.mitti.com.au and click the ‘get a quote’ button
Forgotten your Password?
1. Click ‘Forgot Password’
Enter your first name, last name and email address. Click the ‘submit’. You will receive a confirmation message on screen.
2. Activation Email
You will receive an email to reset your password. Please follow the ‘Activating your Account’ steps above to reset your password.
The Portal Home screen
Here you can:
- Create a quote
- Search existing Quotes
- Search existing Policies
- See a list of Latest Quotes
Create a new quote
All the proposal information is captured across 4 screens - one for each section of cover.
There are over 2,000 Occupations listed, of which approximately 1,400 will auto-rate.
Help text is shown throughout the journey to help you with any queries you may have. Otherwise reach out to hello@mitti.com.au if you require any further assistance.
Quote Summary Screen
This screen summarises the premium for each section, from here you can:
- Change the excess for each section of cover
- Switch the section of cover on and off
- Click Back to edit the details provided
- Return to the previous screen to edit the details
- Download a copy of the quote
- Go to the next screen to Bind Cover
Note: The Print/Download Proposal button will launch a new window. Please allow pop-ups for this window.
Bind Screen
This screen will allow you to bind cover with Mitti and add any interested parties.
Interested Parties can be added for each section, building or vehicle.
The continue button will become active when you have read and ticked the box to confirm you agree to the declaration statement.
Refer to an Underwriter
When a quote requires referral to an underwriter, the following Referral Details screen will display
Complete the Insured’s details, including any trading or additional names
Mandatory fields*:
- Legal name of Insured
- Pre-filled from previous screens
- Address
- Additional Comments
- Provide any details that may assist with assessment of the Referral
- Return to the previous screen to edit the details
- Click to Upload Documents that could assist with assessment of the risk up to 10MB in file size
- E.g. CV/Resume, Company Profile, Claim details, Risk Management procedures, completed proposal form, expiring schedule/details etc
- Click to submit the Referral for review
- You will receive the following confirmation that your Referral has been successfully submitted.
- An underwriter will assess and provide a response within 24 hours, on the next business day
- Your submission will have a ‘Referred’ status
Approved Quotes
When a Referred quote has been approved and quoted, the Status of quote will change to ‘Quoted’. The underwriter may also issue the quote to you via email.
Click the Details icon to open the proposal page
To view the Quote Summary you have two options.
Click SUMMARY at the top left of the proposal screen
OR
Scroll to the bottom of the page and click Review your quote button
Search for an existing quote
To see your quotes click ‘Quotes’.
You can search for an existing quote using the following parameters:
- Quote Number
- Insured Name
- Quote Registration Data
- Created by = the broker who created the quote
Or leave blank to see all your quotes.
Search for an existing policy
To see your quotes click ‘Quotes’.
You can search for an existing quote using the following parameters:
- Quote Number
- Insured Name
- Quote Registration Data
- Created by = the broker who created the quote
Or leave blank to see all your quotes.
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Mitti Insurance Pty Ltd (Mitti) (ABN 56 640 574 385, AFSL 528433)
Mitti Insurance Pty Ltd is a related entity of QBE Insurance (Australia) Limited.