Get ready for your Virtual Survey (iOS)

Read how to prepare for your Virtual Survey for iOS phones.


Congratulations, you are booked in for the Virtual Survey! 

Virtual Survey is a virtual inspection of your business premises that will allow you to identify potential risks and better understand safety procedures. During a video call, a Mitti risk consultant will provide you with recommendations on how to improve your business safety through inspections, checklists and examples of best practice. 

Before commencing the Virtual Survey read the Virtual Survey Disclaimer. 

To make this process easier for you, we have compiled a list of essentials that you will need during the Virtual Survey.

Things you’ll need

  1. Charged phone - charge your phone’s battery to 100% and make sure you have the latest operating system and browser installed.
  2. Stable internet connection - onsite wifi or good 4G reception, you may lose connection in refrigerators or carpark areas.
  3. Headphones or earphones to be able to point the camera, walk around and speak at the same time.
  4. Torch - in case of a low light situation.

Using the tools during the call

During the survey, we will ask for a video tour of your business premises. To make the most out of the survey, our consultant may ask you to perform certain actions and use some functions on your phone so that we can inspect the maintenance of key aspects of risk on site. 

Once you log in to the call with the link sent to your phone, remember to:

1. Allow location services

2. Allow microphone access

3. Allow camera access

4. Flip your camera with this icon

Problems and troubleshooting:

For support or questions, contact us here or on 1300 164 884 (Office Hours Mon-Fri: 9:00-17:00 AEST) Calls from mobiles, public telephones or hotel rooms may attract additional charges.

Support articles can be found here

Disclaimer - Virtual Survey

The recommendations and observations contained in your survey are based only upon the information available to Mitti at the time the are was completed and may not be comprehensive.  Before acting on any information contained within this are or in recommendations made, Mitti advises you to consider the appropriateness of the information having regard to your objectives, financial situation, legal obligations, and needs.  All statements made in this are are made in good faith however, Mitti does not give any warranty as to the accuracy, reliability, completeness or use of information contained within this survey and, except for any liability under statute which cannot be excluded, Mitti, its directors, employees and their representatives do not accept (1) any responsibility for updating or correcting any statements made in this survey and (2) any liability (whether arising in contract, or tort, or negligence or otherwise) for any error, misrepresentation or omission contained in the survey or for any resulting loss, damage, cost or expense (whether direct, indirect, consequential or otherwise) incurred or suffered by its recipient or any other person.

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© 2022 Mitti Insurance

Mitti Insurance Pty Ltd (Mitti) (ABN 56 640 574 385, AFSL 528433)

Mitti Insurance Pty Ltd is a related entity of QBE Insurance (Australia) Limited.