This is how cookies are used on our website

Website and app tracking

When you visit our websites or use one of our apps we, or third parties acting on our behalf, use cookies to collect information. Cookies are small text files placed on your computer. We use both 'persistent' and 'session’ cookies. We also utilise other technologies similar to cookies, including those which are embedded into or which accompany emails sent by us or on our behalf. The information we collect includes:

  • Details of visits to our websites or use of our apps and the browser used;
  • Details of sites visited before visiting our website;
  • Pages visited, time spent on them and documents viewed and download;
  • Visits made to our websites before;
  • Location;
  • Preferences; and
  • Server address/IP address.

What we use this information for

We use information collected to:

  • Assist in the use our online services and understand needs;
  • Collect and analyse statistical information;
  • Enhance and tailor website functionality and the customer experience;
  • Investigate security incidents;
  • Learn about emails sent, including if they were opened and what’s been done with them;
  • Manage our servers and websites;
  • Market our products and services and continue to improve them; and
  • Evaluate the effectiveness of our advertising.

Managing cookies

By accessing our websites or using our apps you agree to cookies being stored in your browser or device. Browsers may be able to be configured to accept or reject cookies, or to notify when a cookie is being sent. The ‘help’ function on your browser will provide details on how to change configurations.

The functionality of our websites and apps may be affected if cookies are blocked or rejected.

Sharing information

We share information from cookies and other technologies with third party providers, including Google Analytics. The information collected can be combined with other information, allowing us or those third parties to identify users at an individual level, their behaviours, activity and needs.

Some of our websites present content and functionality provided by third parties which we don’t control. We’ll take reasonable steps to tell you before you use them, but you should consult the privacy policies of the third-party providers as well.

For more information about cookies

For further information about cookies, including how to see what cookies have been set, how to manage and delete them or how to manage browser settings visit


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© 2022 Mitti Insurance

Mitti Insurance Pty Ltd (Mitti) (ABN 56 640 574 385, AFSL 528433)

Mitti Insurance Pty Ltd is a related entity of QBE Insurance (Australia) Limited.